The Spring semester 2010 starts Monday February 8th and the campus is working very hard to handle growing enrollment despite budget challenges at the state level. We also have opened two new South Campus buildings to service student needs. The ST-building contains Admissions and Records, Financial Aid, Counseling, EOPS, Gain/CalWORKS, the Business Office and all of the other student service offices, as well as the campus administration. The TE-building contains behavioral and social sciences, along with mathematics, speech and child development classrooms, lecture halls and offices. Some things you need to know to make the first few days less hectic.
- Visit the Information tent just to the west of the ST-building during Welcome Week, to ask any questions about Trade Tech. Those people will be wearing purple shirts.
- Student services will have tables with people who can help you with specific issues, to make your LATTC experience that much easier.
- If you need to access services at the windows in the ST-building, you will need a number in our new queue system so that you can be serviced.
- Make sure you go to your scheduled class for its first meeting. If you don’t, you will be dropped.
- See a counselor to help select those classes available.
- Remember Friday February 12th, Monday February 15th and Tuesday February 16th are school holidays. There will be NO classes. Tuesday, February 16th is actually a non-instructional day, so no classes will be held, but other college offices will be open.
- Be patient. We will do our very best to serve every student. That’s what we’re about
Welcome to Los Angeles Trade-Technical College.
David P. Ysais
LATTC Public Relations
i want to make a comment about the admission office in the new building… have you seen the lines at the admissions office? why does everyone have to go through the information desk first to be helped? it takes way too long and everyone looks confused when the numbers (in english AND spanish) are called. I think even the DMV is more efficient than the admissions office right now. What is going on? The management better fix this process fast.
i know you're all trying to be efficient and organized but it's not working out… i waited over 2 hours yesterday to try to be helped by admissions (because i could not enroll/register online ) and finally had to leave because i had another appointment.
you need to allow students to conduct their business/registration/etc. ONLINE instead of coming to school in person. I think it's outrageous to make someone wait over TWO hours to be helped, when they need to pay one bill, enroll in classes, get a permit, etc. We used to be able to do these things online so please find a way to make this happen!!! you've made something that should be short, simple and easy into a 3 hour nightmare.
and i think i'm going to have to face that nightmare AGAIN today. wish me luck.
everyone is frustrated and i hope the next time around the students at your campus don't have to deal with this next quarter/semester.
We understand your frustration and we are doing our very best to make our brand new system more efficient. You should know that thousands of students used our online system to enroll, secure financial aid, schedule a counseling appointment, so I’m sorry that didn’t work for you. You must realize that we will have more students at Trade Tech than we’ve had since the 1990s, so there is a great deal of strain on our system, and the state cuts will not allow us to hire more people to handle the increase. Students like yourself have given us ideas on what should be done to minimize wait times and we are implementing them. We hope you can be patient as we do our very best to service students.
David P. Ysais
LATTC PR
Dear Sir and Ma’am:
First of all, congratulate LATTC get their new buildings! This is the time for all of the students, faculties, and staff.
The main reason students have that concern because the system for right now is too time consuming. Why all the students need to get in the same “big & long” line instead of allowing them to go to the deparment that they can just have a quick question then leave.
Personally, I prefer the way it used to be before everything moved to the new student service building. I was waiting for financial aid for a quick question, and I found out that somehow a huge confusion right there because they call the students “twice”.
First, get the number, then wait to get called to step on the second floor, and wait to get call again. It seems reasonable because the second floor is pretty small, but the main deal are so many students do not realize that they need to get called twice in order to get services,
and I saw so many names had been called, but the students did not actually climb up the second floor because they thought they already miss out the calls, so the staff are available, but the students still not get the services.
So basically all the students for the diffierent deparments all come together to get the tickets, and the outcome come out like three hours for waiting. On the other hand, the staff are available because they are waitng for students to come up, but the students are still in line, this is a big conflict.
I try to go to each department for a quick question, they all said I need to get in the line to get the number, and the number is like “278″, wow, but there are only like 1-3 staff available on the information desk to give out the ticket numbers.
Let me give you an execellent suggestion, so the problem can be solved.
I can tell the school try to do an improvement on student quality, so they want to be systematic. For example, DMVs and Social Security Administraion. However, they have large quantities of personnel and windows, so they rotate fast , and each window can take care of basically all the business that the people need,
For example, Dmvs’ windows can take care of license, and they can also take care of Driving license, but remember, all the windows are within the same department, so the resources and system can be interchanged inside. LATTC student service building has like 6 different departments, like admission and financial aid.
Here is the tip:
In the lobby of the service building, set as many staff as possible in the information desk to give out the tickets toward the specific departments . For example, 2 staff in charge of admission, and 2 staff in charge of financial aid, and so one…
Make different lines, so the students can queue for the departments they desire to get served, so the students would have less confusion for the service they need.