STUDENT GRIEVANCE PROCEDURES
The purpose of the E-55 Administrative Regulation – E-55 Form PDF – is to provide a prompt and equitable means for resolving student(s) grievances.
STATUTE OF LIMITATIONS
“The statute of limitations period for requesting a Grievance Hearing under this regulation is 120 calendar days after the occurrence of the incident giving rise to the grievance; or 120 calendar days after the student learns, or should have learned, that the student has a basis for filing a grievance. Pursuing an informal remedy for a grievance does not relieve the Grievant of the responsibility of requesting a Grievance Hearing within 120 calendar days of the incident giving rise to the grievance.”
STUDENT HAS THE BURDEN OF PROOF
The burden of proving mistake, fraud, bad faith and/or incompetence is on the student. Basically, this means that you, the student, must provide the evidence to prove “mistake, fraud, bad faith or incompetence” against the instructor you are grieving.
WHAT KIND OF EVIDENCE TO I NEED?
That’s depends on what you are attempting to prove. In most matters, you will need to supply the Grievance Officer or Ombudsman with the course syllabus, any email communications you may have had with the instructor surrounding the matter, and any returned student work.
WHAT IS THE DIFFERENCE BETWEEN AN INFORMAL AND FORMAL RESOLUTION?
Informal Resolution Procedures. The E-55 Administrative Regulation states “All parties involved should be encouraged to seek an informal remedy. Informal meetings and discussion between persons directly involved in a grievance are essential at the outset of the dispute and should be encouraged at all stages. An equitable solution should be sought before persons directly involved in the case have assumed official or public opinions that might tend to polarize the dispute and render a solution more difficult.”
Formal Resolution Procedures. The E-55 Administrative Regulation states in part ” . . . If there is no informal resolution of the grievance, the student has a right to request a Grievance Hearing.”
ADDITIONAL INFORMATION RELATING TO STUDENT COMPLAINTS
For alleged violations of sexual harassment, actions dealing with alleged discrimination on the basis of ethnic group identification, religion, age, sex, color, sexual orientation, physical or mental disability, please visit the Office of the Ombudsman at Juniper Hall, 5th Floor, Room ST-519 or call Mr. Vincent Jackson at (213) 763-7066.
- Title IX – Sexual Violence – Prevention & Education
- Compliance Office – Prohibited Discrimination and Harassment
|If your complaint is against:||Contact:|
Department Chair over the area
Check syllabus for phone & location
|Student Support Services||
Vice President of Student Services
(Juniper Hall –ST-532 (213) 763-7078)
|Another Student or Counselor||Vice President of Student Services (Juniper Hall – ST-532 (213) 763-7078)|
|Administrative Services||Vice President of Adm. Services (Bookstore or Parking) (Juniper Hall –ST-305 (213) 763-7044)|
|All other complaints||Campus Ombudsman (Juniper Hall – ST 532) (213) 763-5351|
Keep copies of all assignments and documentation for all absences. If you are unable to supply this information it will be difficult to be successful in appealing your grade. This office will assist with obtaining copies of assignments, quizzes, and tests retained by the instructor; all other evidence is the student’s responsibility. Grade grievances will not be processed without evidence.
Instructional Videos or PowerPoint Presentations:
Downloadable Information & Forms:
For more information, please contact:
Office of Vice President, Student Services
Los Angeles Trade Technical College
400 West Washington Boulevard, ST 532
Los Angeles, CA 90015-4181
Phone: (213) 763-7078